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For example, some vendors offer generous free plans that might allow you to send a certain email volume for free-but once the promotional period expires or youвЂ™re looking for more reliable deliverability, things might get expensive. Estimate your current and future sending needs so you can see how vendor pricing compares as your sending needs scale. Most providers offer tiered plans that combine different feature sets and email sending volumes. But if complaints show up frequently, this is likely a sign of poor overall support quality.Дo their service plans allow you to send the volume of emails you need while staying within your budget? No product or team can be perfect-weвЂ™re all human after all. Are existing customers of the service happy with their customer support? Or are their social media channels filled with complaints about unresponsive or unhelpful support?.Do all plans provide access to support should you need them or do you have to pay extra for premium support?.How easy is it to reach the support team? Do they offer your support via your preferred channel, whether thatвЂ™s email, phone, or chat?.To figure out whether an SMTP service has great support, ask these questions: YouвЂ™ll want to make sure thereвЂ™s a customer support team you can count on-because nothing is more nerve-wracking than a lack of responsive support should you ever run into an issue with your emails. Great SMTP email services have user-friendly and easy-to-understand documentation that helps you get set up quickly, without the headaches. Once you narrow down your list of SMTP providers, take a look at their developer and support documentation.

How quickly can you start sending after signing up for an account? Can you truly вЂњset it and forget it,вЂќ if thatвЂ™s your goal?

Is the provider transparent about their email delivery rates and the time it takes for their emails to reach the inbox? If theyвЂ™re not, you might want to dig deeper.What do other customers say about the serviceвЂ™s deliverability? For example, if you search the providerвЂ™s Twitter mentions, do you see folks complaining about missing emails or poor deliverability? If so, thatвЂ™s a red flag.While itвЂ™s not easy to find reliable stats on each providersвЂ™ deliverability performance, there are a few questions you can ask to get a gauge on it: ThatвЂ™s why a history of high, reliable deliverability rates is the number one thing you should look out for when picking an SMTP service.

Nothing is more frustrating for your customers than missing emails. Here are the factors you should look out for when youвЂ™re weighing SMTP email services: What to keep in mind as youвЂ™re weighing SMTP email services #ДЄ great SMTP email service should give you peace of mind that your emails get delivered to the inbox fast and reliably.

Free download: The handy SMTP provider comparison spreadsheet.

A rundown of the 7 best SMTP email services.

What to keep in mind as youвЂ™re weighing SMTP email services.

In this guide, weвЂ™ll break down the key qualities you should look for in a provider and compare the pros, cons, and pricing of seven popular SMTP email services. But where do you start? What makes an excellent SMTP partner? So, your next step is to compare the different SMTP relay service providers and choose the best one for your sending needs.

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Many popular software solutions even have built-in SMTP plugins to make it easy for you to connect your SMTP provider. Instead, they ask you to hook up an SMTP email service to take care of the sending. ThatвЂ™s why most platforms, including content management platforms (like WordPress or Craft) or ecommerce solutions, often donвЂ™t handle email sending themselves. Sending email at scale-and doing it fast and reliably-actually isnвЂ™t all that easy.

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If youвЂ™re anything like most senders, you encountered SMTP services for the first time while figuring out how to integrate email sending into another tool.